Q1: What kind of business model does your company adopt—manufacturing or pure sales?
A: Sansion Power Electric Co., Ltd. is a well-established industry and trade enterprise with self-owned production bases, which allows us to control the entire process from production to sales. Since our establishment in 2005, we've accumulated 20 years of hands-on experience in the power equipment sector. Our advanced production lines, strict quality-testing labs, and innovative R&D centers guarantee that we can deliver high-performance, reliable products to global clients.
Q2: Whether the goods are in stock, whether they can be customized, and how long the delivery time is?
A: After the goods have been ordered, we can be made to order according to the special requirements of customers by using the latest technology. The delivery time is usually within 10 working days if there are no accidents.
Q3: Is the quality guaranteed?
A: In order to ensure quality, we use imported components in large quantities. After three times of quality inspection, the goods can be sent out, and the export is uniformly packed in non-fumigation wooden boxes.
Q4: What are the after-sales terms?
We offer free consulting service, one year warranty, and adopt various methods such as email communication, video calls, technology door-to-door, aiming to solve any after-sales problems in a timely manner.
Q5: Can you provide technical training and maintenance services?
A:We can provide online or offline technical training tailored to customer needs, covering equipment operation, daily maintenance, and other relevant content. Meanwhile, we also offer equipment rental and maintenance services with a response time of no more than 24 hours.